Last Updated: 3rd June,2024
1. Cancellation Policy
- Cancellations made at least 24 hours prior to the scheduled service will not incur any cancellation fees.
- Cancellations made within 2 hours of the scheduled service may be subject to a cancellation fee.
- To cancel a booking, please contact us at +1 925 580-2333 with your booking details.
2. Refund Policy
- Refunds may be issued for cancellations made within the specified time frame, subject to our cancellation fee policy.
- Refunds will be processed using the original method of payment, unless otherwise agreed upon.
- Refunds may take up to 7 business days to be processed and reflected in your account.
3. No-Show Policy
- Customers who fail to show up for their scheduled service without prior notice will be considered a no-show.
- No-shows are subject to the full cost of the booked service and will not be eligible for refunds.
4. Changes to Bookings
- Changes to bookings, including rescheduling or altering the details of the service, may be accommodated subject to availability and our discretion.
- Additional charges may apply for changes made to bookings.
5. Contact Us
If you have any questions or concerns about our cancellation and refund policy, please contact us at:
Trinity Transportation Service Inc. Email: info@trinitytransportation.us Address: San Francisco Bay Area, California, USA